DICT issues circular for ICT-BPO sector

March 30, 2020

The Department of Information and Communications Technology (DICT) has directed the business process outsourcing (BPO) sector to continue operating for the duration of the Luzon-wide quarantine period.

The DICT circular provides that Work-From-Home (WFH) arrangements, as far as practicable, be adopted by ICT-BPO (Information and Communication Technology-Business Process Outsourcing) companies.

The BPO sector shall also transfer the necessary equipment to facilitate WFH arrangements within periods set by the Inter-Agency Task Force for the Management of Emerging Infectious Disease (IATF-MEID).

“Employees are permitted mobility to and from their place of work within areas affected by the quarantine, provided that appropriate temporary accommodation and/or shuttle service arrangements, within the immediate vicinity of the workplace shall be provided,” DICT said.

The DICT also provided guidelines and restrictions for skeleton workforces to practice proper hygiene and exercise discretion in maintaining a clean working environment.

Guidelines include monitoring of personnel exhibiting symptoms of the disease, regularly sanitizing the office premises, and ensuring that employees have proper identification at all times. DMS