Sinas directs CSG to extend services even on weekends

November 25, 2020

The chief of the Philippine National Police (PNP) on Wednesday ordered the Civil Security Group (CSG) to extend its frontline services on weekends in Camp Crame  to accommodate more clients.

PNP chief General Debold Sinas instructed Brig. General Rolando Hinanay, acting CSG director, to reduce applicants for license to exercise security profession for private security (LESP), and the license to own and possess firearms (LTOFP)  at the One-Stop-Shop (OSS) by operating beyond regular working days.

"Under the new normal, we ensure what is the best for our clients who avail our frontline services including the process of LESP for the security sector, and LTOFP for private individuals," Sinas said.

Sinas directed Hinanay to open an OSS Annex at the Permit to Carry Firearms Outside Residence (PTCFOR) office for a smooth process of Directorate for Intelligence clearances needed in applying for LESP and neuro-psycho tests and drug tests for LTOFP applicants.

"We see to it that we control the customer flow in the National Headquarters to contain the spread of COVID-19 and for the safety of everyone. On a daily average, the CSG-OSS has 700 to 800 clients," he said.

Sinas is also eyeing to open CSG extension offices to be stationed in Eastern Police District (EPD), Northern Police District (NPD), and Southern Police District (SPD).

"Aside from this development for CSG services, we are working on the possible opening of LTOFP booths in shopping malls in Metro Manila, and printing hubs of LESP and LTOFP cards to be placed in all police regional offices nationwide," Sinas said.

Hinanay said the CSG will accommodate LESP and LTOFP clients even on weekends and holidays starting November 28 until December 13.

During Saturdays, OSS will be open from 8:00 am to 5:00 pm and Sundays or Holidays from 8:00 am to 12:00 noon.

The CSG said  scheduling for clients will be based on an online queuing system to streamline visitors in Camp Crame. Ella Dionisio/DMS